Privacy Policy
This Privacy Policy explains what personal information Rateweb collects when you use rateweb.africa, how and why we use it, who we share it with, and the choices you have. Please read it alongside our Terms of Use.
Who we are
Rateweb is an independent personal-finance comparison and education publisher covering markets across Africa. We publish free calculators, product comparisons and guides. We are not a bank, a lender, a broker or a licensed financial adviser, and we do not hold client money.
If you have any question about this policy or about how your information is handled, you can reach us at hello@rateweb.africa or through our contact page.
What we collect on this site
rateweb.africa is a public, read-only site. It does not offer accounts, it has no login, and it does not ask you to submit personal information. Specifically:
- We do not ask for your name, email address or any contact details anywhere on this site. There are no sign-up or enquiry forms here.
- A local time-zone check. Your browser reads its own time-zone setting so we can suggest the country site you are most likely to want. This happens entirely inside your browser — the result is not transmitted to us, and it is not stored.
- Standard server logs. Like almost every website, our web server records routine technical information when a page is requested — such as the page requested, the time, your browser type and your IP address. This is used to keep the site running securely and to diagnose faults.
- Cookies set by advertising. See the section below.
If you email us, we will hold your message and your email address for as long as we need them to deal with your enquiry.
Cookies and advertising
We use Google AdSense to display advertising on this site. Advertising is how we keep Rateweb free to use.
- Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website and to other websites.
- Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to Rateweb and/or other sites on the internet.
- You may opt out of personalised advertising by visiting Google Ads Settings.
- You can also opt out of some third-party vendors' use of cookies for personalised advertising at aboutads.info/choices.
- For more detail on how Google uses information from sites that use its services, see How Google uses information from sites or apps that use our services.
Most browsers also let you block or delete cookies in their settings, and to browse privately. Blocking advertising cookies will not stop you from reading anything on this site or from using any of our tools.
Analytics
We may use privacy-respecting analytics to understand how many people visit, which guides are read and which country sites people choose, so that we can improve Rateweb. We look at this information in aggregate; we do not use it to build a profile of you or to identify you personally.
Who we share information with
We do not sell your personal information. On this site, information is shared only:
- With our advertising and analytics providers, as described above, in order to display ads and measure traffic.
- With service providers who help us operate the site — principally hosting and email delivery — under arrangements that require them to protect the data.
- Where the law requires it, or where it is necessary to protect our rights, our users or the public.
Some of these providers operate outside the country you are reading from. Where that is the case, we take steps consistent with applicable data protection law to keep your information protected in transit and at rest.
How long we keep it
Server logs are kept only for as long as they are useful for security and fault diagnosis, and are then rotated and deleted. Email correspondence is kept for as long as needed to handle your enquiry and to keep a record of it. We do not maintain a marketing database on this site.
Your rights
Depending on the country you are in, you may have the right to ask us to: confirm what personal information we hold about you; correct it if it is wrong; delete it; restrict or object to how we use it; withdraw a consent you have given; or provide a copy in a portable format.
To make any of these requests, email hello@rateweb.africa. We will respond within the time required by the law that applies to you. If you believe your information has been mishandled, you also have the right to complain to the data protection authority in your country — each Rateweb country site names the relevant regulator in its own privacy policy.
Keeping information safe
This site is served over HTTPS, so traffic between your browser and our server is encrypted. We apply access controls and keep our systems patched. No website can promise perfect security, but we take reasonable and appropriate measures to protect the limited information this site handles.
Children
Rateweb is intended for adults making financial decisions. This site is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Links to other sites
Our guides and comparisons link to banks, regulators, providers and our own country sites. Once you follow a link away from rateweb.africa, this policy no longer applies — the site you arrive at has its own privacy policy, and we are not responsible for its content or its handling of your data.
Changes to this policy
We may update this policy as the site changes or as the law changes. When we do, we will revise the "last updated" date at the top of this page. Material changes will be made obvious on the site rather than buried here.
Contact
Questions about this policy, or about your privacy on Rateweb? Email hello@rateweb.africa, or use our contact page. We read every message.